Privacy Policy
Your privacy is of the upmost importance to us. We value the trust you place in us, and we remain committed to safeguarding and protecting all your personal information that is provided to us. At times, we will update this page to inform you of any changes that are taking place, so you always are kept aware of how we are handling your personal data.
This privacy policy will explain how we use the personal data we collect from you when you use our website. You'll also find information about how to contact us regarding your personal information and how it is used.
What data do we collect and how?
When you make a booking, we will ask you to provide us with some essential information. This includes personal identification information such as your name, e-mail address, phone number, holiday address and flight number.
Even if you choose to not make a booking, our website may still collect some information about you via your browser’s cookies. This includes your IP address, the type of browser you are using, the operating system you have, any application versions and languages you use, and the settings on your browser. On mobile devices, we may collect information about the mobile device, the identity of the device, specific settings, characteristics, and your latitude and longitude.
We may also receive your information in relation to social media services that you are using.
How will we use your data?
Booking: We use the information we obtain to provide you the best response to your booking request.
Enquiry: We use the information we obtain to provide you the best response to your Enquiry. We will respond to the information that you provide us.
Other Communications: At times, we may opt to contact you through email, over the phone, or through text messages. This will depend on the information you provide to use. There are several reasons for this. We might have a request you've made we need to handle.
If you didn't complete your booking or Enquiry online, we may ask you if you'd like additional information. This is especially the case if we believe we have information or additional services that would be useful to you.
Fraud Detection and Prevention: We may use personal information collected to detect and prevent fraud or other illegal and unwanted activities on our website.
Improving Our Services: Finally, we will use personal data provided for analytical purposes, to improve our services, boost the customer experience, and to improve all the functions and the quality of all our online services.
We do not share your data with any other companies, partners or affiliates.
Third-party Service Providers: There are times we use service providers, such as an outsourced operator or driver to complete your transfer on busy periods. These providers are all bound to confidentiality clauses and they are not allowed to use your personal information for anything else.
Social Media: We use social media to promote, to improve and to facilitate the services we offer. For example, we use social media plugins as part of our Transfer website.
Each time you click on these social media buttons, the information is shared with the social media network and presented on our social media profile.
Along with these buttons, we also uses social media apps on our social media websites.
Competent Authorities: We will abide with all laws as required in terms of providing personal information to government authorities and law enforcement agencies as required for the detection, prevention, and prosecution of fraud and criminal acts.
What we have in place to protect user’s personal data?
We operate our site in full compliance with applicable European Union data protection laws to prevent unauthorised parties from accessing or using your personal information.
We take all the possible security precautions in order to ensure the safeness and security of your personal data stored on our servers. This data is only accessible to a small number of authorized personnel who require access to this information to perform their work task.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please Contact us.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
Why do we use cookies on our website?
Cookies help us to remember who you are. Cookies give us the ability to recognize you across all our website pages and to remember choices you make, including language and search criteria preferences. Cookies also let us recognize you when you return to our website for subsequent visits.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Technical Cookies: Our site is designed to be as user-friendly as possible and to learn the needs and wants of our visitors. To provide you with this exceptional user experience, we use technical cookies to help display our site to you and for a variety of behind the scenes technical purposes. They’re an essential part of how our website functions and provides you with the features you see on the site.
Functional Cookies: Functional cookies help us to remember your preferences to make our site as easy as possible for you to use. For instance, these cookies help us to remember your preferred language, your preferred search criteria and which properties you’ve viewed on our site. While functional cookies are not essential to the functionality of the site, they ensure a better user experience and provide key features to users like you.
Commercial Cookies: The commercial cookies on our website include both our own cookies and third-party cookies which are used to display relevant advertising on our site and others. Third party commercial cookies on our site may be used by selected partners to advertise their products and services on our site.
How to manage cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page.
How to contact us?
If you have any questions about our privacy policy, or you would like to exercise one of your data protection rights, please do not hesitate to Contact us.